Contact information
Copenhagen Airports A/S
P.O. Box 74
Lufthavnsboulevarden 6
DK-2770 Kastrup
Denmark
Tel: +45 3231 3231
Fax: +45 3231 3132
E-mail: cphweb@cph.dk
To and from airport
Taxi
Set down
Taxis can set down passengers outside Terminal 1, Terminal
2 and Terminal 3.
Pick up
Taxis can pick up passengers outside all arrivals areas (Terminal
1 and Terminal 3).
Taxi fares
Taxi fares include VAT and tips, and you can normally pay
by credit card.
Taxis to Sweden
There is a taxi rank reserved for taxis to Sweden outside
Terminal 3. Danish taxis also accept journeys to Sweden.
Train
Train tickets
Tickets are available from the DSB ticket office above the
railway station in Terminal 3. Tickets and travel cards (for
the Copenhagen and Northern Zealand HT-zone) are also available
from ticket machines in the station area.
How to take the train to and from Copenhagen Airport
The ticket office is located in Terminal 3 above the railway
station. There are lifts and travolators between the platforms
and Terminal 3. You can take the free shuttle bus which runs
between Terminal 1 and Terminal 3, where the station is located.
The busride lasts about 5 minutes.
Bus
Free Airport Shuttle Bus
The free shuttle bus departs from Terminal 1 (Domestic), and
Terminal 2 and 3 (International). Train Station in Terminal
3. Parkingarea P15.
Every day from 04.30 - 23.30 every 10 minutes
The free shuttle bus departs from Terminal 2 and 3 (International).
Train Station in Terminal 3. Parkingarea P15.
Every day from 23.30 - 04.30 every 15 minutes
Airport services & facilities
Lounges and Meeting Facilities
Children
Service Centre
Banks
Airlines, Travel Agencies, and Ticket offices
Car Rental, Parking and Gas Station
Disabled facilities
Terminal 1 (domestic)
The entrance doors to Terminal 1 and between the individual
halls are automatic. Therefore, it is easy for users of wheelchairs
to move around throughout Terminal 1.
If wheelchair users need assistance, they should contact the
ticket offices or service center in gate 6.
Travelling with children
Copenhagen Airport also caters to children's and families'
needs. Just as we try to create an eventful and pleasant atmosphere
for our adult travellers while they wait for their next flight,
we would also like help turn their children's waiting time
into playtime.
The following facilities are available to you and your children
while you wait to begin or continue your journey.
Play areas
We have set up 20 small and one large play areas throughout
the airport, so wherever you are, there is always a children's
waiting area nearby. The large play area is the Family Area,
which has a huge pirate ship sailing in a sea of plastic balls,
just the thing to help your kids burn off some energy before
boarding your flight.
Pushchairs
Strollers are available for use in the transit area; you can
find them at both entrances to the transit area (right after
you go through the security checkpoint).
Baby changing facilities
We also have baby changing facilities for travellers with
toddlers and infants.
Shops
Teddy og Co. sell children's clothing and toys.
PC E@sy
A number of self-service Internet kiosks (PC E@sy) have been
installed in the transit area.
In addition to Internet access, of course, passengers can
use word-processing, spreadsheets and presentation graphics
in the PC kiosks, which means that you can send and retrieve
e-mails, surf on the Internet, send postcards, wor
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Denmark Airport Guide
