BOOKING GUIDE

Cheap airfares from Thailand

1. All rates are in Thai Baht inclusive of applicable country taxes and security surcharges imposed by airlines

2. Bangkok International departure airport tax (Baht 700) is INCLUDED.
3. Above airfare are based on economy class and its adult fare only, child (under12 years) and infant (under 2 years) airfare are on requested.
4. O/W mean One way trip airfare | R/T = Roundtrip trip airfare
5. Ticket validity considers from departure dates (not purchasing dates)
6. Ticket condition is departure period from Bangkok which clarified low/high/peak season airfare


Confirmation of Booking

Making an online reservation is easy. Just complete the QUICK BOOKING FORM, making sure that you give us your e-mail address and sending it to us. As soon as we receive your request we will reply within 24 hours. You could also send an e-mail to request airfare and/or make booking (full name, travel date, visited cities required) at info@SaveFlights.com.

Tel. +66 (0) 2 932-7112 - 3, 66 (0) 2 539-6106
Mobile. +66 (0) 81 441-5527
Fax. +66 (0) 2 932-7008
MSN support Jane@SaveFlights.com

After booking confirmed, we will email you confirmation indicates: confirmation code, full name of travelers, travel itinerary, prices, due date of payment and payment method. You are able to log-in with confirmation code and family name to retrieve your full travel itinerary (this also for visa application) View Your Booking


General Term and Condition

1) Airline has different rules and policies on cancellation and changes. SaveFlights.com will let you know ticket conditions, cancellation and changes policies before you buy your tickets. If you have specific questions, please ask one of our staff before purchasing tickets.

2) SaveFlights.com provides free of charge flight booking service.

3) After booking confirmed, we will email you confirmation indicates: confirmation code, full name of travelers, travel itinerary, prices, due date of payment and payment method.

4) Before issue ticket, please recheck correction of your name and travel itinerary. If there is a mistake and fail to inform us before issue ticket, any cost occurs will be responsible by passenger.

5) Flight booking will be auto released if no payment received within given due date.

6) For payment method, you may transfer money to our company bank account as mention details below in 'payment method section' or payment by credit card (Visa, Master, Amex) at extra 3% credit card fee.

7) Since 1 Jun 2008, International Air Transport Association (IATA) announces that air-tickets from Thailand are 100% electronic (e-ticket). After payment done, E-ticket will be send via email (E-ticket will stated passenger name, itinerary, airlines confirmation code and ticket number). Just print it out and bring for check-in reference.

You are able to log-in with confirmation code and family name to retrieve your E-ticket receipt for check-in preferences here: Print E-ticket receipt

8) In general, minimum check-in time for International flight is about 2 hours, however , for USA/Canada flight, we recommend check-in 3 hours before departure.

9) For pregnancy woman, kindly inform us your pregnancy weeks so that we can inform airline accordingly.

10) Child under 2 years old considered as infant, infant ticket is no seat, sharing seat with adult

11) Child above 2 years old will get own seat at child rate ticket.

12) Contact for cancellation/refund of air ticket (based on fully unused ticket only). Please contact us if you would like to cancel air ticket and process refund, general condition are:

- Fully unused ticket, cancellation fee THB 5,000-7,000 per ticket, refund process 3 months.

- For partial-used air-ticket is non-refund.
- After we received refund amount from airline, we will notify us via email
- We will process refund back to your bank account or credit card according to payment method.

Further information please visit at "Cancellation/Changes and Refund Policy section" below. Company full contact detail information:

Payment Method

1. Bank Transfer :

1.1 Oversea Remittance : Payment should be received before ticketing due date, with all bank transfer charges/ fees to be paid by client. Kindly inform your bank to pay in full to cover all bank transfer fee. Please fax or e-mail a copy of pay-in slip at info@SaveFlights.com or fax. +66 (0) 2 932-7008

Our special airfare based a full prepayment by money transfer. Please mentioned 'PAY IN FULL"

The bank account name : SAVEFLIGHT TRAVEL Co., Ltd.
The bank name : SIAM COMMERCIAL BANK
The bank branch : THANON RATCHADAPISEK 3 (TRUE TOWER)
The account Number : 106-2-20149-4
Bank Swift Code : SICOTHBK
The bank address : 18 TELECOM TOWER BUILDING RATCHADAPHISEK ROAD, HUAI KHWANG, BANGKOK 10310.

1.2 Domestic Transfer : Payment by bank transfer must be made to "SaveFlight Travel Co., Ltd" via one of the following accounts: Please fax or e-mail a copy of pay-in slip at info@SaveFlights.com or fax. +66 (0) 2 932-7008

2. Credit card Online Payment Gateway:

Currently, we accept VISA, MasterCard and American Express (AMEX). Your order will be processed once we receive the approval from related credit representative. Once approved, your credit line will be reserved as per your order amount (For online credit card payment, your credit line will be reserved in the bank system for 7 days no matter your order is cancelled).

2.1 VISA and Master Card : Online - Charge 3% credit card fee

You can safely shop at SaveFlights.com by using your VISA and MasterCard from any issuing banks. We will email booking confirmation together with secured online payment site, the system will be linked to our representative bank's web page where your credit card information must be filled and processed. Credit card information will be encrypted and transferred under secured server. Once the transaction is approved, the system will show 'COMPLETED' page. If page show 'rejected', please contact your bank to authorize charges. Visa/Master Card Secured

Credit Card Payment Security

Krungsri e-payment gateway Safe and secure
A peace of mind is provided through our proven state of the art technology with advanced security measure.

1) 2 Firewalls
Firewall systems are to detect and prevent any form of illegitimate activities on our network systems. Moreover, there are regular security reviews of our systems by our internal system auditor as well as external security experts.

2) SSL (Secured Socket Layer) 128 bits VeriSign
All information transmitted over the Internet is encrypted using the 128 -bit Secure Sockets
Layer (SSL) protocol to ensure data confidentiality and integrity. SSL is a secure way of
transferring information between two computers on the Internet using encryption.

3) Encryption and Decryption
Strong end-to-end encryption is also adopted within the bank's computer networks and
resources.

4) Fraud Prevention System to identify the fraud level
The intelligent system can work smart to prevent fraud transaction by matching Credit Card
Information.

5) Block/Unblock the risky country & Card Type acceptation
By merchants' need, you can select any countries for block or unblock to do transaction with you.

6) and More safely, Krungsri e- Payment also supports 3-D secure innovation: VbV: Verified by Visa Card, MCSC: MasterCard SecureCode andJ/Secure, helping merchants to ensure online shoppers that their private information is double-protected.

2.2 American Express (AMEX) : Offline - Charge 3% credit card fee

This is off-line system, We will email booking confirmation together with secured online payment site, where your credit card information must be filled, page will be showed completed and then we need to get approved code from Amex. After approved, payment confirmation will be sent via email to you. American Express Credit Card Form

2.3 Visa, Master Card, JCB : EDC machine - Charge 2.75% credit card fee

This option will be available only at SaveFlights.com office Bangkok, your credit card will be verified by Electronic Data Capture machine. Therefore, credit card owner has to pick up the ticket by himself/herself. Payment must be completed before ticketing due date.

Ticket Delivery

1. Electronic ticket (e-ticket): Currently, all tickets are electronic tickets, unless infant ticket in some airlines are paper. After payment done, E-ticket will be send via email (E-ticket will stated passenger name, itinerary, airlines confirmation code and ticket number). Just print it out and bring for check-in reference.

You are able to log-in with confirmation code and family name to retrieve your E-ticket receipt for check-in preferences here:Print E-ticket receipt

2. Paper ticket: SaveFlights.com are happy to delivery air-ticket in Thailand FREE OF CHARGES (In & around Bangkok, we arrange ticket delivery by messenger, other provinces by EMS (Express Mail). The Oversea delivery is also available by FEDEX Click here for FeDex delivery fee

Important Noted: Upon receiving of tickets, please check the accuracy of names, itinerary of your tickets/vouchers. If you have any problem, please contact us within same day; otherwise, SaveFlights.com will not responsible for extra/compensation occurred.

Cancellation/Changes and Refund Policy for International air-ticket

Airline has different rules and policies on cancellation and changes. SaveFlights.com will let you know ticket conditions, cancellation and changes policies before you buy your tickets. If you have specific questions, please ask one of our staff before purchasing tickets.

Here is summary of general ticket condition on normal fare (not application for promotion fare)

After ticket is issued, in general, airline rules are as follows:

1) Flight/Date change concept (free of charge basis)

1.1 Outbound (departure) flight is able to change to LATER flights/dates free of charge
1.2 Inbound (return) flight is able to change to EARLIER or LATER flights/dates free of charge (within ticket validity)

2) Flight/Date change concept (there are change fee imposed by airlines)

2.1 Outbound (departure) flight is able to change to LATER flights/dates at changed fee imposed by airlines
2.2 Inbound (return) flight is able to change to EARLIER or LATER flights/dates at change fee imposed by airlines (within ticket validity)

3) Cancellation and refund policies

3.1 Fully unused ticket, cancellation fee THB 5,000-7,000 per ticket, refund process 3 months
3.2 Partial-used air-ticket is non-refund
3.3 After we received refund amount from airline, we will notify us via email
3.4 We will process refund back to your bank account or credit card according to payment method.


Process of Air-ticket Cancellation and Refund Policies:

After ticket issued and there is any cancellation, please send an e-mail informing our staff at Info@SaveFlights.com

Send air-ticket to us to process refund with airlines at following address:

Process of refund with airlines takes 3 months.

After we received refund from airlines, we will e-mail notifies of refunded amounts and then process refund money accordingly via money transfer or credit card according to your payment method.

Please keep in mind that these are not our rules and penalties - they are those, which the airline imposed on us. If you have specific questions, please ask one of our staff before purchasing tickets by sending e-mail to info@SaveFlights.com

SaveFlights.com reserves the right to charge penalties for any refunds of tickets because of canceled flights, airline bankruptcies, or other reason beyond our control.

Passport & Visa

IT IS YOUR RESPONSIBILTY TO ENSURE YOU ARE IN POSSESSION OF A VALID PASSPORT AND VISA AND ALL TRAVEL DOCUMENTS ARE VALID FOR TRAVEL.

Airline Reservation Status

HK or OK means the flight and seats have been confirmed by the airline. HL or RQ means the seats are on request. WL means the flight is open for waitlist. All times are shown in local time on the 24-hour clock.

Flight Timings

At the time the booking is confirmed on-line the timings are entirely accurate, but are liable to be changed by the participating airline. We strongly advise you reconfirm your return flight 72 hours prior to departure with your airline direct.

In the event of a schedule change we will try to offer you the nearest alternative, subject to availability. However, SaveFlights.com cannot accept any responsibility for re-schedules made by the airlines either before you commence traveling or en-route.

SaveFlights.com regret to offer any compensation or cover any extra costs incurred as a result of an airline re-scheduling flights.