Thailand Domestic Airfares

 

Thai Domestic Airfare
Thailand Domestic Airfare  by Save Flights
 
SaveFlights : Frequently Asked Questions

Frequently Asked Questions

Air-ticket reservation

- How to make a booking and an enquiry?
- How long do I get response after submit form?
- Does your special airfares are offering for flight based out of Thailand only?
- Can I request airfare that departure from other country?
- How do I view my booking itinerary and check my booking status?
- After my reservation is confirmed, when do I need to issue ticket?
- Which airlines are now offering e-ticket out of Thailand?
- If we prefer paper tickets, is there any extra fee on flight that offering e-ticket?
- How do I make an airline reservation for someone else?
- Do I need to reconfirm my flight before departure?
- After ticket issued, can I change my travel dates?
- If I cancel my ticket, do I get the refund?
- How do I request a ticket cancellation and process refund?s

Billing and payment Information

- What is included in airfare?
- Do you charge service fees?
- What are the methods of payment?
- Is my credit card information safe?
- How to pay for the ticket on-line at secure site?

Delivery Information

- How to receive e-ticket?
- What electronic ticket looks like?

Air-ticket reservation

How to make a booking and an enquiry?


Option 1
- Book or send enquiry via online forms
To book online, please click on the following forms:
SaveFlights.com - Online Booking

Customers who require additional information on products and who have not yet decided to book may select any of the options below:
SaveFlights.com - Enquiry Form

Option 2 - Book or enquire via telephone
Call SaveFlights.com at +66 (0) 2 932-7112 - 3, 66 (0) 2 539-6106, 66 (0) 1 441 5527

Option 3 - Book via Live Chat


How long do I get response after submit form ?

We will response to all requested within 24 hours, if you do not receive response within 24 hours, please resend us your enquiry or call us. If your reservation is confirmed, we will e-mail you the confirmation, prices and method of payment.


Does your special airfares are offering for flight based out of Thailand only ?

Yes, our special airfares are offered for flight originating from Bangkok, Thailand to destination worldwide.


Can I request airfare that departure from other country?

Yes, we will check special airfare with our suppliers and replay via e-mail. Please e-mail your routing at info@SaveFlights.com


How do I view my booking itinerary and check my booking status?

After your reservation is confirmed, we will e-mail confirmation with reservation code under Amadeus System. Please enter www.Checkmytrip.com and complete reservation code and your family name. Your travel itinerary will be display.


After my reservation is confirmed, when do I need to issue ticket?

Airline will automatically set due date to issue ticket accordance with ticket condition, we keep you inform upon booking confirmation.


Which airlines are now offering e-ticket out of Thailand?

Electronic ticket (e-ticket): According to IATA's regulation, all tickets are electronic tickets, unless infant ticket in some airlines is paper. After payment done, E-ticket will be send via email (E-ticket will stated passenger name, itinerary, airlines confirmation code and ticket number). Just print it out and bring for check-in reference.

You are able to log-in with confirmation code and family name to retrieve your E-ticket receipt for check-in preferences here: Print E-ticket receipt


If we prefer paper tickets, is there any extra fee on flight that offering e-ticket ?

There is no more paper tickets option.


How do I make an airline reservation for someone else?

You can make a reservation and purchase for others (using your credit card) even if you are not including yourself on the reservation. However, after payment done online, we would require cardholder fax or scan& email back with copy of credit card (front/back) and copy of passport to our Bangkok Office at fax number +662 932 7008, email info@saveflights.com


Do I need to reconfirm my flight before departure?

It is no longer required to reconfirm your flight with an airline. However, some airlines still require passengers to reconfirm flights with the airline 72 hours prior to departure are

- Aeroflot Russian Air (SU)
- AeroSvit Ukraine Air (VV)
- Air China (CA)
- Air India (AI)
- Biman Bangladesh (BG)
- China Eastern Airlines (MU)
- China Southern Air (CZ)
- Egypt Air (MS)
- Garuda Airlines (GA)
- Indian Air (IC)
- Kuwait Airways (KU)
- Myanmar Airways (8M)
- Royal Jordan Air (RJ)
- Turkish Airlines (TK).
- Vietnam Airlines (VN)


After ticket issued, can I change my travel dates?

Upon your reservation is confirm, ticket condition with date change/cancellation/no-show penalty fee will be stated in your confirmation email. Please feel free to contact us if you required any further information or assistance about changes via email info@saveflights.com


If I cancel my ticket, do I get the refund?

Airline has different rules and policies on cancellation and changes. SaveFlights.com will let you know ticket conditions, cancellation and changes policies before you buy your tickets. If you have specific questions, please do not hesitate to contact one of our staff before purchasing tickets.

1. Fully Flexible air ticket (Refundable) GENERAL rules of change & cancellation
- Outbound date change to LATER flight/date FREE of charge
- Inbound date change to earlier or later flight/date FREE of charge within ticket validity
- Fully unused ticket, cancellation fee about THB 5,000- 7,000, refund process 3 months
- Partial used ticket is NON-REFUND

2. Flexible air ticket (Refundable with change penalty fee) GENERAL rules of change & cancellation
- Outbound change to LATER flight/date with change fee (THB 2,000-4,500)
- Inbound change to earlier or later flight/date with change fee (THB 2,000-4,500) within ticket validity
- Fully unused ticket, cancellation fee about THB 5,000- 7,000, refund process 3 months
- Partial used ticket is NON-REFUND

3. Non-refundable air ticket (Fixed flight/date) GENERAL rules of change & cancellation

- Non-refundable
- Flight/date change not allow both inbound/outbound sectors.

To make sure your ticket condition, please contact our reservation via phone or e-mail Ticket@SaveFlights.com or Info@SaveFlights.com


How do I request a ticket cancellation and process refund?

IAfter issued ticket and there is any cancellation, please send an e-mail informing our staff at Info@SaveFlights.com or contact number +662 932 7112, + 662 932 7113, mobile: 0814415527

Process of refund with airlines takes 2-3 months.

After we received refund from airlines, we will e-mail notifies of refunded amounts and then process refund money accordingly via money transfer or credit card according to your payment method.



Billing and payment Information

What is included in airfare

Fares shown are for one adult economy class, quoted in Thai Baht. These fares are included airline-imposed fuel surcharges, Bangkok airport tax (THB 700).

Fare table O/W stand for One way trip airfare | R/T stand for Roundtrip trip airfare
Ticket validity considers from departure dates (not purchasing dates)
Ticket condition is departure period from Bangkok which clarified low/high/peak season airfare


Do you charge service fees?

There is no fee to access and use our on-line reservations system to research or process booking


What are the methods of payment?

Full prepayment is required for our special airfare; you may make payment using the following methods as follow:

1. Cash :
This method is exclusive for customer within Bangkok area only, upon ticket delivery, you can pay cash to SaveFlights.com's messenger who provides you the evidence of receipt in return. This method do not available for student/youth ticket, Air India, India Air, Royal Nepal Airline, Egypt Air and some special promotion air-tickets.

2. Bank Transfer :

2.1 Oversea Remittance: Payment should be received before ticketing due date, with all bank transfer charges/ fees to be paid by client. Kindly inform your bank to pay in full to cover all bank transfer fee. Please fax or e-mail a copy of pay-in slip at info@SaveFlights.com or fax. +66 (0) 2 932-7008

Our special airfare based a full prepayment by money transfer. Please mentioned 'PAY IN FULL"

The bank account name : SAVEFLIGHT TRAVEL Co., Ltd.
The bank name : SIAM COMMERCIAL BANK
The bank branch : THANON RATCHADAPISEK 3 (TRUE TOWER)
The account Number : 106-2-20149-4
Bank Swift Code : SICOTHBK
The bank address : 18 TELECOM TOWER BUILDING RATCHADAPHISEK ROAD, HUAI KHWANG, BANGKOK 10310

2.2 Domestic Transfer: Payment by bank transfer must be made to "SaveFlight Travel Co., Ltd" via one of the following accounts: Please fax or e-mail a copy of pay-in slip at info@SaveFlights.com or fax. +66 (0) 2 932-7008

Bank
Branch
Account Type
Account No.
Siam Commercial Bank
Ratchasapisek 3
Savings
106-2-20149-4
United Oversea Bank (UOB)
Top Ladprao
Savings
128-2-20431-0
Bangkok Bank
Ladprao 44
Savings
203-4-04075-4
Bank of Ayuttaya (Krungsri)
Chokchai 4
Savings
400-1-15921-6

3. Credit card :
Currently, we accept VISA, MasterCard and American Express (AMEX). Your order will be processed once we receive the approval from related credit representative. Once approved, your credit line will be reserved as per your order amount (For online credit card payment, your credit line will be reserved in the bank system for 7 days no matter your order is cancelled).

3.1 VISA and Master Card : Online - Charge 3% credit card fee

You can safely shop at SaveFlights.com by using your VISA and MasterCard from any issuing banks. We will email booking confirmation together with secured online payment site, the system will be linked to our representative bank's web page where your credit card information must be filled and processed. Credit card information will be encrypted and transferred under secured server. Once the transaction is approved, the system will show 'COMPLETED' page. If page show 'rejected', please contact your bank to authorize charges.

3.2 American Express (AMEX) : Offline - Charge 3% credit card fee

This is off-line system, We will email booking confirmation together with secured online payment site, where your credit card information must be filled, page will be showed completed and then we need to get approved code from Amex. After approved, payment confirmation will be sent via email to you.


Is my credit card information safe?

It's truly safe and secure to pay on-line with Bank of Ayudhya (KrungSri Bank)

Credit Card Payment Security

Krungsri e-payment gateway Safe and secure
A peace of mind is provided through our proven state of the art technology with advanced security measure.

1) 2 Firewalls
Firewall systems are to detect and prevent any form of illegitimate activities on our network systems. Moreover, there are regular security reviews of our systems by our internal system auditor as well as external security experts.

2) SSL (Secured Socket Layer) 128 bits VeriSign
All information transmitted over the Internet is encrypted using the 128 -bit Secure Sockets
Layer (SSL) protocol to ensure data confidentiality and integrity. SSL is a secure way of
transferring information between two computers on the Internet using encryption.

3) Encryption and Decryption
Strong end-to-end encryption is also adopted within the bank's computer networks and
resources.

4) Fraud Prevention System to identify the fraud level
The intelligent system can work smart to prevent fraud transaction by matching Credit Card
Information.

5) Block/Unblock the risky country & Card Type acceptation
By merchants' need, you can select any countries for block or unblock to do transaction with you.

6) and More safely, Krungsri e- Payment also supports 3-D secure innovation: VbV: Verified by Visa Card, MCSC: MasterCard SecureCode andJ/Secure, helping merchants to ensure online shoppers that their private information is double-protected.


Website Security

The importance of security for our clients is of utmost concern to us. We exercise great care in providing secure transactions from your computer to our server.

All your transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology.

SSL encrypts your credit card number, name, address, and telephone number before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone.


How to pay for the ticket on-line at secure site?
1. SaveFlights.com will email booking confirmation together with secured online payment site
2. Enter the secured online site and complete contact detail, services information and then click submit button. You will be redirected to Krungsri credit card e-Payment.
3. Complete credit card information
4. Krungsri e-Payment system processes the online authorization and display the transaction status.
5. After transaction completed, you will receive email confirmation of order from Bank of Ayudhya PCL.(www.KrungSri.com).
Delivery Information

How to receive e-ticket ?

Once we issue e-ticket, we will e-mail or fax you the Electronic Ticket Receipt. In Electronic Ticket Receipt will indicate your full flight information, airlines confirmation code, ticket number. Please print-out this e-ticket receipt as your check-in preferences and in case the immigration authorities require proof of purchase.

Important Note: Upon receiving of tickets, please check the accuracy of names, itinerary of your tickets/vouchers. If you have any problem, please contact us within same day; otherwise, SaveFlights.com will not responsible for extra/compensation occurred.


What electronic ticket looks like?


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