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Contact information
Airport address:
Private Bag X1
O.R. Tambo International Airport
1627
Tel: +27 (0)11 921 6911
To and from airport
Transport
Taxis and shuttle buses
In order to curb illegal touting, ACSA has appointed a concessionary
taxi and shuttle service that covers all major towns, suburbs,
shopping centres and casinos. Please only make use of ACSA
accredited and approved transport operators. Aproved operators
display the ACSA logo on their vehicles and are available
outside the arrivals terminals.
Please use airport-approved operators only. Contact the ACSA
information desks if you need help.
Pick-up points
To get to the taxi and shuttle terminus: follow the taxi and
shuttle icons to the terminus, which is opposite International
Arrivals (Terminal A).
To get to the bus and coach terminus: follow the bus and coach
icons to the terminus, which is in the multi-storey parkade,
behind the car-hire depots.
Airport services & facilities
Accommodation
There is a wide choice of hotels available in and around the
airport precinct. Please call the Gauteng Tourism Authority
information desk, in International Arrivals, on +27 (0)11
390 3614/3602The City of Johannesburg's official website also
has a list of hotels near the airport.
Baggage storage
There is a luggage-storage depot on the upper level of the
underground parkade, near the main lift lobby in International
Arrivals. You may leave any baggage at a cost of R50.00 per
item for the first day and R40.00 per item every day thereafter.
Mastercard and Visa accepted. Open 24 hours 7 days a week.
Banks
There are branches of Nedbank and ABSA on the mezzanine level
of the public concourse in International Arrivals.
Automated teller machines (ATMs)
ATMs can be found in:
- the public concourse of International Arrivals; and
- level 1 of the shopping concourse in the Domestic Terminal.
Chapel
The airport has a chapel and a prayer area for Muslim passengers.
Conferencing
The Premier Conference Centre in the Domestic Terminal offers
a modern and stylish environment for business meetings, conferences
and seminars. It has three 10-seater rooms, a 12-seater room,
a 14-seater room, a seminar facility for groups of 25 or 50,
as well as a conference room for groups of 60 or 120.
Foreign exchange
The foreign-exchange outlets of ABSA bank, American Express,
Rennies and Master Currency are all in the public concourse
of the International Arrivals hall. ABSA also has an outlet
in the holding lounge of International Departures, but this
is not for the use of South Africans.
Internet access
Airport Online, which offers Internet access, has one branch
in International Departures and two in the Domestic Terminal.
One of these, which is open to the general public, is near
the ATMs in the shopping area. The second, for use by passengers
only, is between the main security point and the boarding
gates.
International Departures also offers a wireless option, which
allows laptop users with wireless cards to connect to the
Internet from anywhere in the departures lounge - even from
most of the restaurants in the terminal.
Maps
See O.R. Tambo International Airport's maps for graphical
guides to everything from shops and disabled facilities, to
highways and parking.
Porters
ORTIA offers full portage services, so ensure you only use
approved airport porters - who wear bright orange uniforms
and navy-blue shirts, and carry ACSA permits. Porters can
be found in the arrivals halls and outside the terminals in
the area connecting the International Terminal and the Domestic
Terminal. They work exclusively for tips: a general guide
is to give R5 (five South African rands) a bag.
Restrooms
Restrooms, mothers' rooms and nappy-changing facilities are
available in all terminals.
Shops
The Airport Shopping Safari website, has a guide to all of
O.R. Tambo International Airport's shops - as well as some
of their great deals and special offers.
Public telephones
There are public telephones in all terminals. Telephone services
outlets can be found in the public concourse of the International
Arrivals hall and in the holding lounge of the International
Departures hall.
Cellular (mobile) telephone rentals
A Vodacom Superstore, on the shopping level of the Domestic
Terminal, sells cellphones, airtime top-ups and cellphone
accessories. The International Terminal boasts a number of
cellphone shops and service providers.
Trolleys
Baggage trolleys and full porter services are available in
the demarcated areas of all airport terminals and along the
drop-off zones. Visitors should only use porters who display
ACSA permits and wear bright orange uniforms. A tip of R5
(five South African rands) per bag is generally recommended.
VAT refunds
There are VAT refund desks in the public area of International
Departures (for use before check-in) and in the holding lounge
. You need to have all invoices stamped by customs officials
(in the public concourse of the same terminal) before proceeding
to the VAT refund outlet.
Post Offices
A Post Office is located in the International Arrivals Terminal
A1. A Postnet facility is also located on the shopping level
of the Domestic Terminal.
Viewing desk
Two public viewing decks are available at ORTIA. Terminal
B (the domestic terminal) has a large viewing deck offering
a 180 degree view of the airside activities. The International
Terminal also has a viewing deck that is located on the fourth
floor of the Northern Wing. Follow the signage from the International
Arrivals and Departures escalators.
Trolleys
Baggage trolleys and full porter services are available in
the demarcated areas of all airport terminals and along the
drop-off zones. Visitors should only use porters who display
ACSA permits and wear bright orange uniforms. A tip of R5
(five South African rands) per bag is generally recommended.
VAT Refunds
There are VAT refund desks in the public area of International
Departures (for use before check-in) and in the holding lounge
. You need to have all invoices stamped by customs officials
(in the public concourse of the same terminal) before proceeding
to the VAT refund outlet.
Post Offices
A Post Office is located in the International Arrivals Terminal
A1. A Postnet facility is also located on the shopping level
of the Domestic Terminal.
Viewing Deck
Two public viewing decks are available at ORTIA. Terminal
B (the domestic terminal) has a large viewing deck offering
a 180 degree view of the airside activities. The International
Terminal also has a viewing deck that is located on the fourth
floor of the Northern Wing. Follow the signage from the International
Arrivals and Departures escalators.
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South Africa Airport Guide
